FAQ's

I What Is The Best Way To Store My Products?:

It is best to keep your products in a cool, dry place away from heat and humidity. Our products are wild-crafted with no artificial colors or preservatives, therefore it is normal if the colors happen to vary from batch to batch.

How May I Learn More About Your Products/Business Inquiries?:

You may reach us at info@yurskin.com for further information/questions.

Yurskin Features:

  • Vegan Certified (Never tested on animals)
  • Paraben-Free
  • Formaldehyde-Free
  • Wildcrafted and Organic Botanicals 
  • Made with Green Energy
  • Mineral Mica Colors (No artificial colors or additives)
  • Steam Distilled Botanical Extracts
  • Naturally Derived Fragrances (No synthetic fragrances) 
  • Eco-Friendly Manufacturing 

Are Your Products Vegan?

Yes, all of our products are vegan. A disclaimer will be posted on any non-vegan products.

Are All Of Your Products Organic?

We strive to use the most effective, natural and organic ingredients whenever possible, so although our products are made of unique, certified organic and natural ingredients, our complete line is not 100% organic due to not every ingredient being certified organic.

What Is The Shelf Life Of Your Products:

The cleansers, toners, scrub, mask, and Bilberry Licorice moisturizer lasts 6 months opened and 1 year unopened. Our anti-aging line lasts 1 year opened and 1 1/2 years unopened. 

Do You Carry Any SPF Products?

We currently do not carry any products with SPF, but hope to in the near future.

How May I Receive Samples To Test On My Skin?

If you would like a complimentary, one time use sample of any of our products, please email us at info@yurskin.com. Shipping costs apply.

What happens if I want a Sold Out Item?

Due to popular demand, items may be sold out. Not to worry though, you can pre-order whichever product(s) you’d like and your item(s) will be shipped within 1-4 weeks.

What Are The Instructions To Use All 9 Products?

DAILY ROUTINE:
1) Wash: Apply onto wet skin in circular motions. Rinse and repeat step.
2) Scrub: May be used daily. Massage onto moist skin for 1-3 minutes. Rinse.
3) Tone: Squeeze onto a cotton pad and gently wipe skin (follow after Cleanser, Scrub, and/or Mask)
4) Mask: May be used 2-3 times a week. ​On cleansed skin, apply on face and neck. Leave product on for 5-10 minutes. Rinse with warm water. Follow with toner and moisturizer.
5) Hydrate: Use daily. Apply moisturizer onto cleansed skin. Allow up to 2 minutes for complete absorption.
6) *In-Lightening: On cleansed skin, pat eye cream around the eye area (apply morning and evening)
7) *Regenerate: Apply 2-3 pumps of serum to face, neck and decollete. Apply morning and evening. Follow with moisturizer.
8) *Youth Capsules: Twist the end of the capsule. Squeeze onto fingertip. Smooth serum over freshly cleansed face and neck morning and night. One capsule is adequate for morning and night. Apply prior to moisturizer. For the full effect, use the product daily for 30 days. After 30 days, you may lessen use to every other day.
9) *Feed: Following cleansing and toning, apply a desired amount of moisturizer onto the face, neck, and around the eyes.
*To be used when incorporating the Anti-Aging treatment line. 

I Would Like To Do Business With Yurskin, How May I Contact You?

If you would like to work with/advertise on our website, contact us at info@yurskin.com. If you would like to be a Yurskin Affiliate, please go to our Affiliate page. 

Where Can I Find A Retailer Near Me That Sells Yurskin?

Yurskin products are currently only sold online at www.yurskin.com.

Does Yurskin Offer Gift Cards?

Coming Soon!

What Are Your Return/Shipping Policies?

Return/Exchange Policy:

Our mission is to provide safe, powerful, and effective ingredients. We hope you're completely satisfied with your Yurskin products. If you are not completely satisfied with your Yurskin products, you may return a product for refund within 14 days from date of shipment. Item(s) must be in its original, intact packaging and condition in which it was supplied (original jars/bottles/protection/packaging). Items visibly damaged, will NOT be eligible for return for refund. There will also be a 25% re-stocking/shipping fee deducted from the refund. 

Email us at info@yurskin.com with the reason for your return and invoice number for further instructions. 
Customers are responsible for return shipping costs. Also, please wrap the products securely/safely before shipping items back to us. Yurskin is not responsible for returned items lost or broken in transit. 

*If a defective or incorrect item was shipped to you, please notify us within 24 hours for an exchange. We will pay for shipping costs. 

Shipping Policy:

Yurskin is located in sunny California. We offer Free USPS shipping on all domestic orders! For international shipping, please contact us at info@yurskin.com. Customs and duties are the responsibility of the customer. 

You will receive an email with your tracking number as soon as your order has been shipped. Please allow 1-2 business days for your order to be processed and shipped. In the event we have an out-of-stock item, you will be notified via email right away. 
All domestic shipments are shipped via USPS and may take 1-3 business days after it leaves our facility. 

Orders placed weekends and holidays will be placed the next available business day. We are not responsible for postal or weather delays. 

We cannot guarantee that orders can be modified or canceled, however please send us an email at Info@yurskin.com if this issue arises.